{"data":{"slug":"knowledge-base","name":"Run an internal knowledge base / wiki","category":"knowledge","description":"A searchable home for company documentation, SOPs, policies and onboarding material.","synonyms":["wiki","knowledge base","internal docs","documentation","sop","company handbook","confluence","notion","intranet","knowledge management"],"links":{"page":"/capabilities/knowledge-base","api":"/api/v1/capabilities/knowledge-base"},"outcomes":["I need to manage my company's internal knowledge"],"keyDimensions":["collaboration","ease","reliability"],"related":["docs-notes","enterprise-search"],"solutions":[{"tool":"confluence","toolName":"Confluence","fit":"native","scores":{"quality":4,"ease":3,"precision":4,"collaboration":5,"brandConsistency":3,"reliability":4,"privacy":4},"skill":"none","availableOnPlans":"all","cheapestQualifyingPlan":{"id":"free","name":"Free","monthlyUSD":0,"unit":"seat","evidenceStatus":"verified"},"limitations":["Editor feels heavier than newer note tools","Free plan capped at 10 users and 2 GB"],"evidence":{"status":"editorial","sources":[{"url":"https://www.atlassian.com/software/confluence/pricing","title":"Confluence pricing","accessedAt":"2026-10-13","note":"Prices read from the page's structured offer data (USD)."}],"notes":"Feature existence checked on the cited vendor page; scores are editorial judgement."}},{"tool":"notion","toolName":"Notion","fit":"native","scores":{"quality":4,"ease":4,"precision":3,"collaboration":5,"brandConsistency":3,"reliability":4,"privacy":3},"skill":"none","availableOnPlans":"all","cheapestQualifyingPlan":{"id":"free","name":"Free","monthlyUSD":0,"unit":"seat","evidenceStatus":"verified"},"limitations":["Page verification is Business and above","Search quality drops in very large, unstructured workspaces without AI search"],"evidence":{"status":"editorial","sources":[{"url":"https://www.notion.com/pricing","title":"Notion pricing","accessedAt":"2026-10-13"}],"notes":"Feature existence checked on the cited vendor page; scores are editorial judgement."}},{"tool":"google-workspace","toolName":"Google Workspace","fit":"partial","scores":{"quality":3,"ease":4,"collaboration":4,"reliability":4},"skill":"none","availableOnPlans":"all","cheapestQualifyingPlan":{"id":"business-starter","name":"Business Starter","monthlyUSD":7,"unit":"seat","evidenceStatus":"verified"},"limitations":["No page verification, structured spaces or wiki-style navigation"],"evidence":{"status":"editorial","sources":[{"url":"https://workspace.google.com/pricing?hl=en","title":"Google Workspace pricing","accessedAt":"2026-10-13","note":"Feature comparison used; prices on this page were geo-served in THB for our location, so USD prices come from the Admin Help page."}],"notes":"Editorial judgement: built from Drive folders and Google Sites."}},{"tool":"microsoft-365","toolName":"Microsoft 365","fit":"partial","scores":{"quality":3,"ease":2,"precision":3,"collaboration":4,"reliability":4,"privacy":4},"skill":"basic","availableOnPlans":"all","cheapestQualifyingPlan":{"id":"business-basic","name":"Business Basic","monthlyUSD":7,"unit":"seat","evidenceStatus":"verified"},"limitations":["SharePoint is powerful but hard for non-experts to structure well"],"evidence":{"status":"editorial","sources":[{"url":"https://www.microsoft.com/en-us/microsoft-365/business/compare-all-microsoft-365-business-products","title":"Compare all Microsoft 365 business plans","accessedAt":"2026-10-13"},{"url":"https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-business-standard","title":"Microsoft 365 Business Standard","accessedAt":"2026-10-13"}],"notes":"Feature existence checked on the cited vendor page; scores are editorial judgement."}},{"tool":"loom","toolName":"Loom","fit":"workaround","scores":{"ease":4,"collaboration":4},"skill":"none","availableOnPlans":"all","cheapestQualifyingPlan":{"id":"starter","name":"Starter","monthlyUSD":0,"unit":"account","evidenceStatus":"verified"},"limitations":["Video is hard to search and skim compared with written docs"],"evidence":{"status":"editorial","sources":[{"url":"https://www.loom.com/pricing","title":"Loom pricing","accessedAt":"2026-10-13","note":"Read via direct HTTP fetch; plan prices in USD from page data (monthly and annual)."}],"notes":"Scores are editorial. Features read from loom.com/pricing on 2026-10-13."}}],"workflows":[{"slug":"company-wiki-with-existing-suite","title":"Run your company wiki in Google Workspace or Microsoft 365 instead of paying for Notion or Confluence","page":"/workflows/company-wiki-with-existing-suite","api":"/api/v1/workflows/company-wiki-with-existing-suite"}]},"meta":{"apiVersion":"v1","dataVersion":"0bc3fed5c4bf","dataGeneratedAt":"2026-10-13T14:25:53.236Z","docs":"/docs/api","evidenceLegend":"/docs/data-model#evidence","disclaimer":"Prices and capabilities change. Check each item's evidence status and verification date. Savings are estimates, not guarantees."}}