{"data":{"slug":"docusign","name":"DocuSign eSignature","vendor":"Docusign, Inc.","category":"documents_esign","summary":"The best-known e-signature service for sending documents for legally binding signature with audit trails.","website":"https://www.docusign.com","pricing":{"model":"subscription","freeTier":false,"pricingUrl":"https://ecom.docusign.com/plans-and-pricing/esignature","notes":"The pricing page shows 'Annual | Billed monthly' prices only; monthly plans exist (up to 10 envelopes per user per month on Standard and Business Pro) but their prices were not shown. Envelopes beyond the allowance are billed pay-as-you-go. SMS delivery starts at $0.36 per delivery and ID verification at $2.40 per attempt. Recipients do not need an account to sign.","plans":[{"id":"personal","name":"Personal","price":{"amount":11,"currency":"USD","period":"month","unit":"account","billedAnnually":true,"note":"Annual commitment of $132, billed monthly."},"monthlyUSD":11,"monthlyCostForSeatsUSD":11,"highlights":["1 user","5 envelopes per month","Reusable templates"],"evidence":{"status":"verified","sources":[{"url":"https://ecom.docusign.com/plans-and-pricing/esignature","title":"Docusign eSignature plans and pricing","accessedAt":"2026-10-13"}],"verifiedAt":"2026-10-13","verifiedBy":"agent:claude-research"}},{"id":"standard","name":"Standard","price":{"amount":30,"currency":"USD","period":"month","unit":"seat","billedAnnually":true,"note":"Annual commitment of $360 per user, billed monthly."},"monthlyUSD":30,"monthlyCostForSeatsUSD":30,"highlights":["Up to 50 users","100 envelopes per user per year","Shared templates","Custom branding","Delegated signing and scheduled sending"],"evidence":{"status":"verified","sources":[{"url":"https://ecom.docusign.com/plans-and-pricing/esignature","title":"Docusign eSignature plans and pricing","accessedAt":"2026-10-13"}],"verifiedAt":"2026-10-13","verifiedBy":"agent:claude-research"}},{"id":"business-pro","name":"Business Pro","price":{"amount":45,"currency":"USD","period":"month","unit":"seat","billedAnnually":true,"note":"Annual commitment of $540 per user, billed monthly."},"monthlyUSD":45,"monthlyCostForSeatsUSD":45,"highlights":["Everything in Standard","Bulk send and PowerForms","Payment collection","Web forms","Advanced form fields"],"evidence":{"status":"verified","sources":[{"url":"https://ecom.docusign.com/plans-and-pricing/esignature","title":"Docusign eSignature plans and pricing","accessedAt":"2026-10-13"}],"verifiedAt":"2026-10-13","verifiedBy":"agent:claude-research"}},{"id":"enhanced","name":"Enhanced","price":{"amount":null,"currency":"USD","period":"month","unit":"seat","billedAnnually":false,"note":"Contact sales."},"monthlyUSD":null,"monthlyCostForSeatsUSD":null,"highlights":["50+ users","Conditional routing","SSO","24/7 support"],"evidence":{"status":"verified","sources":[{"url":"https://ecom.docusign.com/plans-and-pricing/esignature","title":"Docusign eSignature plans and pricing","accessedAt":"2026-10-13"}],"verifiedAt":"2026-10-13","verifiedBy":"agent:claude-research"}}]},"capabilities":[{"capability":"e-signature","capabilityName":"Collect legally binding e-signatures","fit":"native","availableOnPlans":"all","scores":{"quality":5,"ease":4,"precision":4,"batch":4,"collaboration":4,"brandConsistency":3,"reliability":5,"privacy":4},"skill":"none","notes":"Signing with audit trail, reminders and templates.","limitations":["Envelope caps: 5/month on Personal, 100/user/year on Standard and Business Pro annual plans","Bulk send needs Business Pro"],"evidence":{"status":"editorial","sources":[{"url":"https://ecom.docusign.com/plans-and-pricing/esignature","title":"Docusign eSignature plans and pricing","accessedAt":"2026-10-13"}],"notes":"Feature existence checked on the cited vendor page; scores are editorial judgement."}},{"capability":"forms-surveys","capabilityName":"Collect information with forms and surveys","fit":"partial","availableOnPlans":["business-pro","enhanced"],"scores":{"quality":3,"ease":3,"precision":3,"reliability":4},"skill":"none","notes":"Web forms and PowerForms collect data that flows into agreements.","limitations":["Designed for agreement intake, not general surveys"],"evidence":{"status":"editorial","sources":[{"url":"https://ecom.docusign.com/plans-and-pricing/esignature","title":"Docusign eSignature plans and pricing","accessedAt":"2026-10-13"}],"notes":"Feature existence checked on the cited vendor page; scores are editorial judgement."}},{"capability":"proposals","capabilityName":"Create client proposals and quotes","fit":"workaround","availableOnPlans":"all","scores":{"quality":2,"ease":3,"brandConsistency":2},"skill":"basic","notes":"Send an existing proposal PDF for signature.","limitations":["No pricing tables or content library for building proposals"],"evidence":{"status":"editorial","sources":[{"url":"https://ecom.docusign.com/plans-and-pricing/esignature","title":"Docusign eSignature plans and pricing","accessedAt":"2026-10-13"}],"notes":"Editorial judgement: you can send proposals for signature but there is no proposal builder."}},{"capability":"workflow-automation","capabilityName":"Automate simple app-to-app workflows","fit":"workaround","availableOnPlans":["business-pro","enhanced"],"scores":{"quality":2,"ease":3,"batch":3},"skill":"basic","notes":"Bulk send and PowerForms automate repetitive agreement sending.","limitations":["Only automates agreement steps; not a general automation tool"],"evidence":{"status":"editorial","sources":[{"url":"https://ecom.docusign.com/plans-and-pricing/esignature","title":"Docusign eSignature plans and pricing","accessedAt":"2026-10-13"}],"notes":"Editorial judgement: bulk send, PowerForms and integrations automate parts of agreement flows."}}],"lastReviewed":"2026-10-13","links":{"page":"/tools/docusign","replaceGuide":"/replace/docusign","api":"/api/v1/tools/docusign","markdown":"/tools/docusign.md"},"aliases":["DocuSign","Docusign","Docusign IAM"],"tags":["e-signature","contracts","agreements","compliance","bulk-send"],"description":"Docusign eSignature lets you upload a document, place fields and send it for signature with reminders and a certificate of completion. Plans are mainly limited by envelopes (documents sent). Personal is one user with 5 envelopes a month. Standard and Business Pro include 100 envelopes per user per year on annual plans; Business Pro adds bulk send, PowerForms, web forms and payment collection. Docusign also sells broader IAM plans with unlimited envelopes and AI.","whyPeoplePay":["Widely recognised and trusted by signers and legal teams","Audit trails and certificates of completion","Shared templates, branding and delegated signing for teams","Bulk send, PowerForms and payment collection on Business Pro","Large integration ecosystem"],"hardToReplace":["Some counterparties and industries expect or require Docusign specifically","Archive of completed agreements with audit certificates","Templates and integrations embedded in sales and HR workflows"],"dataPortability":{"rating":"easy","notes":"Completed envelopes download as PDFs with certificates of completion. Templates and integrations must be rebuilt in another e-signature tool."},"risks":[{"type":"compliance","severity":"medium","note":"Confirm a replacement meets the same legal and audit requirements for your contracts and jurisdiction."},{"type":"functionality_loss","severity":"low","note":"Lower-cost tools may lack bulk send, PowerForms or payment collection."},{"type":"data_portability","severity":"low","note":"Download your completed agreement archive before cancelling."}],"replacementWorkflows":[],"workflowsUsingThisTool":[{"slug":"client-proposals-with-ai-docs","title":"Write client proposals with AI and Google Docs instead of PandaDoc","page":"/workflows/client-proposals-with-ai-docs","api":"/api/v1/workflows/client-proposals-with-ai-docs"}],"overlapsWith":[{"tool":"google-workspace","name":"Google Workspace","sharedCapabilities":["forms-surveys","workflow-automation","e-signature"]},{"tool":"pipedrive","name":"Pipedrive","sharedCapabilities":["workflow-automation","proposals","e-signature"]},{"tool":"airtable","name":"Airtable","sharedCapabilities":["forms-surveys","workflow-automation"]},{"tool":"hubspot","name":"HubSpot Sales Hub","sharedCapabilities":["workflow-automation","forms-surveys"]},{"tool":"microsoft-365","name":"Microsoft 365","sharedCapabilities":["forms-surveys","workflow-automation"]},{"tool":"n8n","name":"n8n","sharedCapabilities":["workflow-automation","forms-surveys"]},{"tool":"notion","name":"Notion","sharedCapabilities":["forms-surveys","workflow-automation"]},{"tool":"pandadoc","name":"PandaDoc","sharedCapabilities":["proposals","e-signature"]},{"tool":"salesforce","name":"Salesforce Sales Cloud","sharedCapabilities":["workflow-automation","proposals"]},{"tool":"zapier","name":"Zapier","sharedCapabilities":["workflow-automation","forms-surveys"]}],"sources":[{"url":"https://ecom.docusign.com/plans-and-pricing/esignature","title":"Docusign eSignature plans and pricing","accessedAt":"2026-10-13"}]},"meta":{"apiVersion":"v1","dataVersion":"b50ff0897461","dataGeneratedAt":"2026-10-13T15:03:29.611Z","docs":"/docs/api","evidenceLegend":"/docs/data-model#evidence","disclaimer":"Prices and capabilities change. Check each item's evidence status and verification date. Savings are estimates, not guarantees."}}