{"data":{"slug":"otter","name":"Otter.ai","vendor":"Otter.ai, Inc.","category":"meetings","summary":"An AI meeting assistant that joins Zoom, Meet and Teams calls to transcribe, summarise and answer questions about them.","website":"https://otter.ai","pricing":{"model":"freemium","freeTier":true,"pricingUrl":"https://otter.ai/pricing","notes":"Education pricing exists for .edu addresses. SSO and SCIM require a minimum 100-user Enterprise licence.","plans":[{"id":"basic","name":"Basic","price":{"amount":0,"currency":"USD","period":"month","unit":"seat","billedAnnually":false},"monthlyUSD":0,"monthlyCostForSeatsUSD":0,"highlights":["300 monthly transcription minutes","30 minutes per conversation","3 lifetime file imports","20 AI Chat queries per user per month"],"evidence":{"status":"verified","sources":[{"url":"https://otter.ai/pricing","title":"Otter.ai pricing","accessedAt":"2026-10-13"}],"verifiedAt":"2026-10-13","verifiedBy":"agent:claude-research"}},{"id":"pro","name":"Pro","price":{"amount":8.33,"currency":"USD","period":"month","unit":"seat","billedAnnually":true,"note":"$8.33/user/month billed annually; $16.99/user/month billed monthly. Lower asterisked prices on the page are an offer valid only with an India-issued credit card."},"monthlyUSD":8.33,"monthlyCostForSeatsUSD":8.33,"highlights":["1,200 monthly transcription minutes","90 minutes per conversation","10 monthly file imports","50 AI Chat queries per user per month","Up to 5 billed users"],"evidence":{"status":"verified","sources":[{"url":"https://otter.ai/pricing","title":"Otter.ai pricing","accessedAt":"2026-10-13"}],"verifiedAt":"2026-10-13","verifiedBy":"agent:claude-research"}},{"id":"business","name":"Business","price":{"amount":19.99,"currency":"USD","period":"month","unit":"seat","billedAnnually":true,"note":"$19.99/user/month billed annually; $30/user/month billed monthly (a 3-month 20% discount was shown)."},"monthlyUSD":19.99,"monthlyCostForSeatsUSD":19.99,"highlights":["Unlimited meetings and in-app recordings","4 hours per conversation","200 AI Chat queries per user per month","Admin features and usage analytics","Up to 25 billed users"],"evidence":{"status":"verified","sources":[{"url":"https://otter.ai/pricing","title":"Otter.ai pricing","accessedAt":"2026-10-13"}],"verifiedAt":"2026-10-13","verifiedBy":"agent:claude-research"}},{"id":"enterprise","name":"Enterprise","price":{"amount":null,"currency":"USD","period":"month","unit":"seat","billedAnnually":false,"note":"Contact sales."},"monthlyUSD":null,"monthlyCostForSeatsUSD":null,"highlights":["SSO and SCIM (minimum 100-user licence)","Otter API and webhooks","Custom CRM and dialer integrations","HIPAA add-on"],"evidence":{"status":"verified","sources":[{"url":"https://otter.ai/pricing","title":"Otter.ai pricing","accessedAt":"2026-10-13"}],"verifiedAt":"2026-10-13","verifiedBy":"agent:claude-research"}}]},"capabilities":[{"capability":"meeting-transcription","capabilityName":"Transcribe and summarise meetings","fit":"native","availableOnPlans":"all","scores":{"quality":4,"ease":5,"precision":3,"batch":4,"collaboration":4,"reliability":4,"privacy":3},"skill":"none","notes":"Live transcription, speaker ID, summaries and action items.","limitations":["Free plan: 300 minutes/month and 30 minutes per conversation","Bot joining meetings can bother external guests"],"evidence":{"status":"editorial","sources":[{"url":"https://otter.ai/pricing","title":"Otter.ai pricing","accessedAt":"2026-10-13"}],"notes":"Feature existence checked on the cited vendor page; scores are editorial judgement."}},{"capability":"ai-chat-assistant","capabilityName":"General-purpose AI assistant","fit":"partial","availableOnPlans":"all","scores":{"quality":3,"ease":5,"reliability":3},"skill":"none","notes":"AI Chat answers questions within and across meetings.","limitations":["Only knows your meeting content","Monthly query caps (20/50/200 by plan)"],"evidence":{"status":"editorial","sources":[{"url":"https://otter.ai/pricing","title":"Otter.ai pricing","accessedAt":"2026-10-13"}],"notes":"Feature existence checked on the cited vendor page; scores are editorial judgement."}},{"capability":"enterprise-search","capabilityName":"Ask questions across company documents","fit":"workaround","availableOnPlans":"all","scores":{"quality":2,"ease":4,"reliability":3},"skill":"none","notes":"Searchable archive of meeting transcripts.","limitations":["Meetings only, not documents or wikis"],"evidence":{"status":"editorial","sources":[{"url":"https://otter.ai/pricing","title":"Otter.ai pricing","accessedAt":"2026-10-13"}],"notes":"Editorial judgement: search covers meeting transcripts only."}},{"capability":"workflow-automation","capabilityName":"Automate simple app-to-app workflows","fit":"partial","availableOnPlans":["pro","business","enterprise"],"scores":{"quality":3,"ease":4,"reliability":3},"skill":"basic","notes":"Zapier, Salesforce and HubSpot integrations push meeting notes to other tools.","limitations":["CRM integrations subject to user limits by plan","API and webhooks are Enterprise only"],"evidence":{"status":"editorial","sources":[{"url":"https://otter.ai/pricing","title":"Otter.ai pricing","accessedAt":"2026-10-13"}],"notes":"Feature existence checked on the cited vendor page; scores are editorial judgement."}}],"lastReviewed":"2026-10-13","links":{"page":"/tools/otter","replaceGuide":"/replace/otter","api":"/api/v1/tools/otter","markdown":"/tools/otter.md"},"aliases":["Otter","OtterPilot","Otter AI notetaker"],"tags":["meeting-notes","transcription","ai-notetaker","zoom","google-meet","teams"],"description":"Otter joins video meetings or records in its app, then produces live transcripts, summaries and action items. AI Chat lets you ask questions within and across meetings. Plans differ mainly in transcription minutes, maximum conversation length, file imports, AI Chat queries and admin features. Pro and Business add CRM and Zapier integrations.","whyPeoplePay":["Automatic notes for Zoom, Google Meet and Microsoft Teams calls","Searchable transcripts with speaker identification","AI summaries, action items and AI Chat across meetings","Salesforce, HubSpot and Zapier integrations on paid plans","Works across meeting platforms, unlike built-in suite transcription"],"hardToReplace":["Cross-platform: one note-taker for Zoom, Meet and Teams","Archive of searchable past meeting transcripts","CRM sync for sales teams"],"dataPortability":{"rating":"easy","notes":"Individual transcripts can be exported (export formats were not checked for this review). Bulk export of a large archive, AI summaries and chat history is harder."},"risks":[{"type":"sensitive_data","severity":"high","note":"Recordings capture everything said in calls; check consent rules and data retention."},{"type":"compliance","severity":"medium","note":"HIPAA is an Enterprise add-on; SSO needs a 100-user minimum."}],"replacementWorkflows":[{"slug":"meeting-notes-with-built-in-ai","title":"Stop paying for Otter: use the transcription and AI notes already in Meet, Teams or Zoom","page":"/workflows/meeting-notes-with-built-in-ai","api":"/api/v1/workflows/meeting-notes-with-built-in-ai"}],"workflowsUsingThisTool":[],"overlapsWith":[{"tool":"google-workspace","name":"Google Workspace","sharedCapabilities":["meeting-transcription","ai-chat-assistant","enterprise-search","workflow-automation"]},{"tool":"microsoft-365","name":"Microsoft 365","sharedCapabilities":["meeting-transcription","ai-chat-assistant","enterprise-search","workflow-automation"]},{"tool":"notion","name":"Notion","sharedCapabilities":["ai-chat-assistant","meeting-transcription","enterprise-search","workflow-automation"]},{"tool":"chatgpt","name":"ChatGPT","sharedCapabilities":["ai-chat-assistant","meeting-transcription","enterprise-search"]},{"tool":"confluence","name":"Confluence","sharedCapabilities":["enterprise-search","ai-chat-assistant","workflow-automation"]},{"tool":"microsoft-365-copilot","name":"Microsoft 365 Copilot","sharedCapabilities":["ai-chat-assistant","enterprise-search","meeting-transcription"]},{"tool":"claude","name":"Claude","sharedCapabilities":["ai-chat-assistant","enterprise-search"]},{"tool":"gemini","name":"Google Gemini","sharedCapabilities":["ai-chat-assistant","enterprise-search"]},{"tool":"perplexity","name":"Perplexity","sharedCapabilities":["ai-chat-assistant","enterprise-search"]},{"tool":"airtable","name":"Airtable","sharedCapabilities":["workflow-automation"]}],"sources":[{"url":"https://otter.ai/pricing","title":"Otter.ai pricing","accessedAt":"2026-10-13"}]},"meta":{"apiVersion":"v1","dataVersion":"b50ff0897461","dataGeneratedAt":"2026-10-13T15:03:29.611Z","docs":"/docs/api","evidenceLegend":"/docs/data-model#evidence","disclaimer":"Prices and capabilities change. Check each item's evidence status and verification date. Savings are estimates, not guarantees."}}