# Otter.ai

> An AI meeting assistant that joins Zoom, Meet and Teams calls to transcribe, summarise and answer questions about them.

Otter joins video meetings or records in its app, then produces live transcripts, summaries and action items. AI Chat lets you ask questions within and across meetings. Plans differ mainly in transcription minutes, maximum conversation length, file imports, AI Chat queries and admin features. Pro and Business add CRM and Zapier integrations.

- Vendor: Otter.ai, Inc.
- Website: https://otter.ai
- Category: meetings
- Free plan: yes
- Last reviewed: 2026-10-13
- Canonical: https://onelesstool.com/tools/otter
- JSON: https://onelesstool.com/api/v1/tools/otter

## Plans

| Plan | USD | Unit | Evidence | Source |
|---|---|---|---|---|
| Basic | $0 | seat/month | verified 2026-10-13 | https://otter.ai/pricing |
| Pro | $8.33 (annual billing) | seat/month | verified 2026-10-13 | https://otter.ai/pricing |
| Business | $19.99 (annual billing) | seat/month | verified 2026-10-13 | https://otter.ai/pricing |
| Enterprise | not listed | seat/month | verified 2026-10-13 | https://otter.ai/pricing |

## Capabilities

| Capability | Fit | Plans | Limitations |
|---|---|---|---|
| Transcribe and summarise meetings (`meeting-transcription`) | native | all | Free plan: 300 minutes/month and 30 minutes per conversation; Bot joining meetings can bother external guests |
| General-purpose AI assistant (`ai-chat-assistant`) | partial | all | Only knows your meeting content; Monthly query caps (20/50/200 by plan) |
| Ask questions across company documents (`enterprise-search`) | workaround | all | Meetings only, not documents or wikis |
| Automate simple app-to-app workflows (`workflow-automation`) | partial | pro, business, enterprise | CRM integrations subject to user limits by plan; API and webhooks are Enterprise only |

## Why people pay for it

- Automatic notes for Zoom, Google Meet and Microsoft Teams calls
- Searchable transcripts with speaker identification
- AI summaries, action items and AI Chat across meetings
- Salesforce, HubSpot and Zapier integrations on paid plans
- Works across meeting platforms, unlike built-in suite transcription

## Reasons to keep paying

- Cross-platform: one note-taker for Zoom, Meet and Teams
- Archive of searchable past meeting transcripts
- CRM sync for sales teams

## Risks

- **sensitive_data** (high): Recordings capture everything said in calls; check consent rules and data retention.
- **compliance** (medium): HIPAA is an Enterprise add-on; SSO needs a 100-user minimum.

Data portability: easy — Individual transcripts can be exported (export formats were not checked for this review). Bulk export of a large archive, AI summaries and chat history is harder.

## Replacement workflows

- [Stop paying for Otter: use the transcription and AI notes already in Meet, Teams or Zoom](https://onelesstool.com/workflows/meeting-notes-with-built-in-ai.md)

## Sources

- Otter.ai pricing: https://otter.ai/pricing (accessed 2026-10-13)