Capability · 8 solutions compared
Transcribe and summarise meetings
Record meetings, produce transcripts, summaries and action items.
People ask: “get notes from every sales call”
Buy nothing: Otter.ai does this well on a free plan.
Every way to do it
Scored on what matters most for this job: quality, privacy, reliability.
| Tool | Fit | Quality | Privacy | Reliability | Skill | Cheapest plan with it | Limits |
|---|---|---|---|---|---|---|---|
| Otter.ai | Core feature | none | Basic$0/seat/mo | Free plan: 300 minutes/month and 30 minutes per conversation · Bot joining meetings can bother external guests | |||
| Google Workspace | Strong | none | Business Standard$14/seat/mo | Not available on Business Starter · Works for Meet calls; Zoom or Teams calls need a separate note-taker | |||
| Notion | Strong | none | Business$20/seat/mo | Trial only on Free and Plus · Fewer CRM and dialer integrations than dedicated note-takers | |||
| Microsoft 365 Copilot | Strong | — | none | Microsoft 365 Copilot Business (add-on)$21/seat/mo | Teams use requires a Teams license · Meetings on Zoom or Google Meet are not covered natively | ||
| Descript | Partial | — | — | none | Free$0/mo | Not a meeting bot; you import recordings · Counts against monthly media minutes | |
| Microsoft 365 | Partial | none | Business Basic$7/seat/mo | AI meeting summaries and recaps need the paid Copilot add-on · Only for Teams meetings | |||
| ChatGPT | Partial | — | — | none | Business (Standard seat)$20/seat/mo | Not confirmed on individual plans in this review · No automatic calendar-based meeting joining | |
| Loom | Partial | — | — | none | Business + AI$20/seat/mo | AI meeting features need Business + AI |
Fit and scores are editorial judgements; prices show their verification status. Methodology