Meetings · by Otter.ai, Inc.
Otter.ai
Otter joins video meetings or records in its app, then produces live transcripts, summaries and action items. AI Chat lets you ask questions within and across meetings. Plans differ mainly in transcription minutes, maximum conversation length, file imports, AI Chat queries and admin features. Pro and Business add CRM and Zapier integrations.
- Paid plans from
- $8.33/seat/mo
- Free plan
- Yes
- Data portability
- easy
- Last reviewed
- Oct 13, 2026
Plans & pricing
Education pricing exists for .edu addresses. SSO and SCIM require a minimum 100-user Enterprise licence.
| Plan | Price (USD) | Highlights | Evidence |
|---|---|---|---|
| Basic | $0/seat/mo |
| Verified· Oct 13, 2026Source |
| Pro | $8.33/seat/mo billed annually · $8.33/user/month billed annually; $16.99/user/month billed monthly. Lower asterisked prices on the page are an offer valid only with an India-issued credit card. |
| Verified· Oct 13, 2026Source |
| Business | $19.99/seat/mo billed annually · $19.99/user/month billed annually; $30/user/month billed monthly (a 3-month 20% discount was shown). |
| Verified· Oct 13, 2026Source |
| Enterprise | Not listed Contact sales. |
| Verified· Oct 13, 2026Source |
What Otter.ai does
4 capabilities mapped. Click one to compare every tool that does it.
| Capability | Fit | Quality | Ease | Precision | Team | Plans | Watch out for |
|---|---|---|---|---|---|---|---|
| Transcribe and summarise meetings | Core feature | All plans | Free plan: 300 minutes/month and 30 minutes per conversation · Bot joining meetings can bother external guests | ||||
| General-purpose AI assistant | Partial | — | — | All plans | Only knows your meeting content · Monthly query caps (20/50/200 by plan) | ||
| Automate simple app-to-app workflows | Partial | — | — | Pro, Business, Enterprise | CRM integrations subject to user limits by plan · API and webhooks are Enterprise only | ||
| Ask questions across company documents | Workaround | — | — | All plans | Meetings only, not documents or wikis |
Fit and scores (1–5) are editorial judgements. How we score
Why people pay for it
- Automatic notes for Zoom, Google Meet and Microsoft Teams calls
- Searchable transcripts with speaker identification
- AI summaries, action items and AI Chat across meetings
- Salesforce, HubSpot and Zapier integrations on paid plans
- Works across meeting platforms, unlike built-in suite transcription
Reasons to keep paying
The honest case for Otter.ai. If these matter to you, don't switch.
- Cross-platform: one note-taker for Zoom, Meet and Teams
- Archive of searchable past meeting transcripts
- CRM sync for sales teams
Risks to know about
- highsensitive data
Recordings capture everything said in calls; check consent rules and data retention.
- mediumcompliance
HIPAA is an Enterprise add-on; SSO needs a 100-user minimum.
- data portability: easy
Individual transcripts can be exported (export formats were not checked for this review). Bulk export of a large archive, AI summaries and chat history is harder.
Overlaps with
Tools that share capabilities with this one — the first place to look for duplicate spend.
Sources & freshness
- Otter.ai pricing — accessed Oct 13, 2026